5 skills you need to work in customer service
Customer service is a blend of many different skills. To become an expert in a customer service role, it takes time, patience and practice.
How Can You Break Free From The Hiring Paradox?
It’s impossible to hide from the truth. Recruitment was hit hard by the COVID-19 pandemic and the economic uncertainty it threw upon the world.
How to lead a virtual team that thrives
We’ve become accustomed to everything virtual. Socially, we’ve celebrated virtual birthdays, weddings, and happy hours. Professionally, we’ve worked as part of a virtual team, held or attended remote interviews, and met new colleagues through a screen.
Which recruitment type is best for your hiring needs?
The time has come; you know your business needs to hire. Between your leaders, the department that needs new team members and HR, you’ve mapped out the roles that have to be filled. You don’t have sufficient time or resources to complete the hiring internally, so you’ve decided that you’re going to use a recruitment agency.
The importance of a receptionist
Prior to the recession, receptionists were like gold dust. They were in such demand and when they were out sick, a temp receptionist was always organised as you couldn’t be without a receptionist for even a day.
Improve your cybersecurity hiring
Let’s talk about cybersecurity. You probably know what it is by now; it’s had plenty of media coverage in recent years with many big companies, such as Equifax, Yahoo and Adobe, falling foul to breaches and attacks from ever-present hackers. But in case you’re still unsure, cybersecurity - as defined by Digital Guardian - is “the body of technologies, processes, and practices designed to protect networks, devices, programs, and data from attack, damage, or unauthorised access.”
The Future of FinTech Marketing – an interview with…
In this interview Edward Taylor, Senior Director of Business Operations and Chief of Staff for Marketing at one of the world’s largest Financial Technology firms, Finastra discusses the future of FinTech marketing.
How to hire good developers - forget chasing…
We spoke with Ming T.Chow who is a technology leader within Rakuten (Kobo) on hiring great developers.
Contractor vs employee: Which should you hire?
Do we hire a contractor or an employee on a permanent basis? This is a dilemma that hiring managers and companies face on a daily basis.
5 Considerations When Growing Your Business
Your business is growing. You’ve spent weeks, even months, in meetings and on calls defining the right growth strategy. Now that you’ve laid a solid foundation, you’re eager to get on with the building itself.
How To Write A Cover Letter (With Templates)
You’ve found your dream job. You read the job description and it seems like you’re a great match, so you apply. You upload your recently spruced up CV and then proceed to the next part of the application where it says: ‘Cover Letter (Optional)’.
5 key motivators within the workplace
Having motivators for employees is important for any sort of business, at many different angles. Not only does it brand you, as an employer, as the best company to work for, but it also makes your staff motivated, passionate and loyal to your business.