A public sector client is looking for a program administrator to join their team. In this contract position, you will work with and support the team to ensure the smooth running of operations, keep track of compliance and reports, and maintain program documents.
This organisation has offices throughout Ireland so location is flexible and you can avail of hybrid working. Responsibilities include:
Administration & Operations Support:
- Answer questions and information requests related to daily operations.
- Work with the Development/Delivery Unit to make sure processes run smoothly.
- Help identify and report issues, and manage compliance reports and trackers.
- Keep all program documents organised, including managing SharePoint sites.
- Oversee existing program portals/systems (SharePoint).
- Support team activities, like scheduling meetings, taking notes, and setting agendas.
Team Support:
- Monitor communication channels to solve or escalate issues affecting service delivery.
- Stay engaged with the team to ensure all customer queries are handled promptly and effectively.
Service Excellence:
- Continuously assess processes and suggest improvements for efficiency and customer service.
- Ensure standard responses, SOPs, and training materials are up-to-date.
Role Requirements:
- Experience: Prior experience in administration or program/project support is essential.
- Communication Skills: Strong verbal and written communication skills to respond to queries and collaborate with team members.
- Organisation: Excellent organisational skills to manage documents and track compliance reports effectively.
- Technical Skills: Familiarity with SharePoint and other program management tools is beneficial.
- Problem-Solving: Ability to identify issues and suggest improvements for processes and services.
- Teamwork: Strong interpersonal skills to engage with team members and ensure effective collaboration.
- Attention to Detail: Careful attention to detail to maintain accurate records and documentation.
If this sounds like you and you're interested in being considered for this unique opportunity please apply asap. We will ideally submit shortlists in 24 hours.
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
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