Responsible and support the 7x24 IT Monitoring Centre operations, Data Centre operations and facilities.
Perform event monitoring (IT infrastructures and application performance) and 1st tier troubleshooting and support
Execute operations and support defined activities, for examples: system/batch jobs processing, systems and services health check, reports generation, etc
Proactively assist the operations team in carrying out the objectives.
Implement ad-hoc tasks and support as needed
7x24 shift works is required
Requirements:
Diploma or above in Computer Science, Electrical Engineering or related disciplines
0-2+ years of experience in IT industry preferred, fresh graduate is also welcome
Exposure to cloud and virtualization technologies, IT professional certification (ITIL, Azure, Windows, Linux, Service management tools, etc) is an advantage.
Programming skills such as PowerShell, java, VBScript is an advantage.
Tools and technologies experience can be, and not limited to: (SCCM, Datadog, Azure Monitors)
Willing to learn new technologies, automate repeated tasks, good analytical thinking and problem-solving skills
Able to work independent with good sense of responsibilities
Good command of written and spoken English and Chinese