Job Title: Product Owner - Healthcare Sector
Location: London (Hybrid Working)
Salary: £50,000 - £75,000 (Flexible Based on Experience)
Type: Full-Time | Permanent
About Us:
My client is a leading private healthcare provider, dedicated to delivering exceptional patient experiences through cutting-edge digital solutions. As we continue to enhance our services and expand our digital offerings, we are looking for experienced Product Owners to lead the development and optimization of our digital products, focusing on customer journeys, online booking systems, and digital applications.
Role Overview:
We are seeking Product Owners with a passion for creating seamless digital experiences in the healthcare sector. In this role, you will drive the development and continuous improvement of customer-centric products, such as online booking platforms, mobile applications, and digital enhancements aimed at improving the overall customer journey. The ideal candidate will have a strong background in product management, with experience in the healthcare industry being a significant advantage.
Key Responsibilities:
- Own and lead the product lifecycle for customer-facing digital solutions, focusing on the online booking platform, mobile applications, and other digital enhancements.
- Collaborate with cross-functional teams, including development, design, marketing, and operations, to define product vision, strategy, and goals.
- Conduct market research and gather feedback from stakeholders to identify customer needs, industry trends, and opportunities for product enhancements.
- Develop detailed product roadmaps and prioritize features and updates to align with business objectives and customer expectations.
- Act as the voice of the customer, ensuring the product delivers a superior user experience and meets customer needs.
- Manage the product backlog, creating and refining user stories, and working closely with development teams to deliver high-quality solutions.
- Track product performance, gather insights, and drive continuous improvements based on data and customer feedback.
- Engage with key stakeholders, including healthcare professionals, to ensure alignment and buy-in for new features and product enhancements.
Key Qualifications:
- Proven experience as a Product Owner or in a similar role, ideally within the healthcare sector.
- Strong understanding of product management processes, including Agile methodologies.
- Experience with digital product development, particularly in customer journey optimization, online booking systems, and mobile applications.
- Ability to translate business objectives into actionable product strategies and prioritize features based on customer needs and business value.
- Excellent communication and stakeholder management skills, with the ability to collaborate across technical and non-technical teams.
- Analytical mindset with a focus on data-driven decision-making and continuous product improvement.
- Passion for enhancing the customer experience and delivering innovative digital solutions.
What We Offer:
- Competitive salary ranging from £50,000 to £60,000, depending on experience.
- Flexible working arrangements with a hybrid work model.
- Opportunity to drive impactful digital transformation within the healthcare sector.
- Career growth and professional development opportunities within a supportive, innovative environment.
If you're a driven Product Owner with a passion for improving digital customer experiences, we'd love to hear from you. Please submit your CV and cover letter
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
Morgan McKinley encourages applications from all qualified candidates who represent the full diversity of communities in the UK. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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