Client Success Manager

A great opportunity for a skilled professional to drive customer success and build lasting relationships in the APAC region.

Roles/Responsibilities

• Be the primary point of contact for clients, fostering long-term relationships.
• Identify cross-selling opportunities and collaborate with sales for revenue growth.
• Organize onsite visits for relationship management and training.
• Build trust with key accounts, stakeholders, and executive sponsors.
• Ensure timely delivery of solutions tailored to customer objectives.
• Update stakeholders regularly on project progress.
• Track account metrics and monitor platform usage.
• Collaborate with the sales team to onboard new clients and enhance relationships.

Required skills

• Proven experience in client/account management, especially in brokerage or tech.
• Strong communication and influencing skills, including at executive levels.
• Ability to deliver client-centric solutions and manage multiple projects effectively.

About our client

A fast-growing startup in the online trading platform space with modern products and significant growth potential in the APAC region.