Customer Service Administrator - FULLY REMOTE

Working for our client, this role will be undertaken on a fully remote basis. You will be joining a growing and dedicated team who are responsible for ensuring the smooth running of the companies services, day to day duties will include:

• Assisting the existing team in clearing a backlog of administrative tasks
• Handling high volumes of inbound and outbound calls
• Monitoring the shared email inbox, responding to email queries in a timely manner
• Booking appointments and ensuring relevant paperwork and administration is updated

This is a temporary role for an initial period of 3 months, we are therefore looking for someone available at short notice, who is able to commit for the duration of the project. The ideal candidate will also have:

• Good verbal and written communication skills
• Good IT skills to include the use of database systems, Outlook, Word, and Excel
• Able to use own initiative and have a proactive approach.