IT Project Manager, Renewable contract

Responsibilities:

• Collaborate closely with the Enterprise Architecture team to ensure alignment on architectural guidelines and strategic goals, converting them into actionable plans for application development teams.
• Lead and monitor the execution of projects by Application Teams, ensuring adherence to architectural standards, timelines and project objectives
• Break down high-level project goals into specific, manageable tasks, set priorities, define timelines, and allocate responsibilities across teams effectively.
• Implement robust task tracking systems to monitor progress, proactively identify roadblocks or risks, and coordinate timely resolution of issues.
• Prepare and deliver regular updates and reports on project status, key milestones, risks, and next steps to architecture teams and senior stakeholders.
• Facilitate inter-team meetings to resolve conflicts, ensure technical alignment, and maintain seamless communication across all involved parties.
• Oversee the quality and acceptance of deliverables, ensure thorough documentation throughout the project lifecycle, and contribute to the continuous improvement of project governance and risk management practices.
• Play a key role in enhancing project delivery and infrastructure efficiency through process optimization, automation, and operational excellence initiatives.

Requirements:

• Bachelor's degree in Computer Science, IT, Business, or a similar discipline; a Master's degree is an advantage.
• Over 8 years of professional experience in the IT sector, with at least 5 years focused on project and service management.
• Proven experience leading cross-functional teams and engaging with diverse stakeholders to implement improvements in IT Service Management.
• Solid understanding of ITIL principles and industry best practices for ITSM.
• Hands-on experience with ITSM platforms such as ServiceNow, BMC Remedy, or Jira Service Management, including system customization and configuration.
• Certification in PMP and ITIL is preferred.
• Familiarity with Site Reliability Engineering (SRE) practices, as well as monitoring and analytics tools for performance tracking.
• Knowledge of DevOps methodologies, including continuous integration/delivery (CI/CD) and automation tools to streamline operations and software delivery.
• Excellent communication skills, both verbal and written, with the ability to engage both technical and non-technical audiences.
• Proficiency in both English and Chinese (Mandarin), in oral and written form.