Sales Support
About the job
Sales Support & Administration Executive
We are seeking a highly organised and motivated individual to join our team in a Sales Support & Administration role. This person will work closely with the Business Development Team to ensure the smooth operation of sales processes, acting as a key link between sales, operations, customers, and the customer service team.
This is an excellent opportunity to join a dynamic team in a fast-paced environment, with exposure to the food & beverage, agricultural, and life sciences sectors. The ideal candidate will have a strong interest in sales and customer service and will develop valuable experience to support future progression into business development roles.
Key Responsibilities
- Provide administrative support to the Business Development Team.
- Coordinate communication between the sales desk, operations, and sales managers.
- Assist in identifying new sales opportunities with both existing and prospective customers.
- Generate leads and manage house accounts, including quoting and pricing updates.
- Create and maintain accurate customer and sales data on internal systems and CRM.
- Support the onboarding of new customers, including account and SKU creation.
- Prepare sales reports, proposals, and presentations.
- Source and purchase products at competitive prices to support customer needs.
- Process sample requests and organise logistics as needed.
- Assist with managing customer complaints and liaise with internal quality teams.
- Provide cover for the Sales Administration Team when required.
- Collaborate with marketing on campaigns, promotions, and content for digital platforms.
- Support the coordination and preparation of trade shows and tenders.
Secondary Responsibilities
- Assist with ongoing marketing efforts and promotional activities.
- Help create content for the company's website and social media platforms.
- Organise product samples for new business development initiatives.
- Support the preparation of tender documents and related materials.
Quality & Compliance Responsibilities
- Adhere to all relevant company policies and procedures.
- Comply with the company's Quality and Food Safety Management Systems in line with ISO 9001:2015 and FSSC 22000 standards.
- Support internal and external audit activities.
- Participate in continuous improvement initiatives.
- Comply with Health & Safety procedures and attend relevant training.
- Carry out any additional duties relevant to the role as required.
Candidate Requirements
- Previous experience in a Sales Administration, Sales Support, or similar role.
- Excellent organisational and multitasking abilities.
- Strong written and verbal communication skills.
- High attention to detail and a proactive, problem-solving mindset.
- Ability to work independently and collaboratively within a team.
