Business Development Manager

Role : Business Development Manager
Location : Dublin and surrounding counties
Employment Type : Full-time, Permanent

My client, one of the largest and most influential retailers of pharmaceutical products in Ireland, is looking for a business development manager to join their team.

Role Specification

• Responsible for building trusted relationships with pharmacy customers and partners
• Liaise with the procurement team and provide advice and feedback in relation to correct inventory management
• Manage the development of the sales pipeline for internal products and services, including wholesale, franchise, digital dispensing solutions, POS systems, and other service offerings
• Work with marketing and the broader sales team to develop a personalised approach to service sales
• Improve commercial terms with current partners where possible
• Manage customer contracts, loan agreements, and other legal engagements
• Assist the customer service team in communicating customer requirements across the business and ensuring they are addressed appropriately
• Provide regular reports on market pricing, volumes, and insights gained from customer engagement
• Review company practices to ensure customers receive maximum satisfaction from their interactions
• Liaise and collaborate with internal teams to ensure annual financial objectives are aligned and key performance indicators-both quantitative and qualitative-are met
• Lead a continuous improvement process across sales and operations functions
• Develop and execute business strategies to attain organisational goals and shareholder expectations

Requirements

• Proven experience in customer service, sales, or a related position
• Experience in the healthcare, pharmaceutical, or other regulated industries is essential; service or retail industry experience is desirable
• Demonstrated success in developing and managing relationships within the pharmacy sector
• Strong focus on continuous improvement and operational excellence
• High levels of integrity, determination, and resilience
• Excellent verbal and written communication skills
• Ability to lead and work within teams, and effectively manage internal and external stakeholders
• Strong interpersonal and conflict resolution skills, with the ability to build lasting relationships
• Excellent organisational skills and a strong work ethic
• Full clean driving licence
• Flexibility to be both field-based and office-based, depending on business needs

For more information contact Lauren Cardiff on 051 318708 or