Morgan McKinley is recruiting for a Microsoft 365 Dynamics Business Analyst position on behalf of our client. This is a hybrid role, based in North Dublin. It is a 12 month daily rate contract with a high potential for extension.
Key Responsibilities:
Lead the analysis phase for projects, collaborating with business owners, project managers, technology teams, vendors, and stakeholders.
Facilitate requirements gathering sessions, ensuring documentation aligns with delivery methodology and project schedules.
Translate business requirements for the delivery team, produce design specifications, and present outcomes to stakeholders.
Conduct complex process mapping (AS IS and TO BE) to support business change and technical processes.
Play a crucial role in change management and guide stakeholders through the change journey.
Support business readiness, testing, support, and training during the delivery lifecycle. Provide estimations, manage schedules, and escalate issues to the project manager.
Oversee data migration processes, including creating data dictionaries, mapping, cleansing, testing, and loading.
Contribute to program-level areas such as cross-workstream dependencies and multi-system integrations.
Key Skills and Experience:
3+ years in implementing technology solutions for complex business problems in an FMCG environment.
Experience with Microsoft Dynamics CE, particularly the Customer Service Module.
Ability to configure Dynamics CE and the Power Platform (nice to have).
Proficient in both waterfall and agile methodologies, with experience using Azure DevOps.
Strong documentation skills, including process mapping, user requirements, functional specifications, and requirements traceability.
Strong data analysis skills, including interpreting, cleansing, and transforming data using Excel, SQL, and database querying tools.
GxP environment experience is beneficial.
Experience implementing CRM (mandatory), ERP (nice to have), eCommerce, digital portals, mobile apps, and reporting tools.
Ability to work with diverse backgrounds and across the business hierarchy.
Relevant Business Analysis certifications are a plus.
Training and guiding users on Dynamics CE, experience with Power Automate, and Dynamics CE Omnichannel are distinct advantages.
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.