PRIMARY PURPOSE OF THE JOB
An exciting opportunity has opened up for an experienced Process Analyst to examine, improve and recommend optimal business processes within the organisation. This role will be instrumental in driving key transformational projects. The successful role holder will support projects and business as required.
KEY ACCOUNTABILITIES
- Analysing the current processes and identifying opportunities for optimisation.
- Work with various project teams and business teams to develop and implement new processes, procedures and technologies that would improve the overall efficiency and effectiveness of the organisation.
- Identify and deliver system and process efficiencies to develop the performance of the team under the core pillar of operational excellence.
- Collaborate with stakeholders to gather requirements and ensure all teams are aligned on the proposed changes.
- Analysing current business processes, workflows and procedures to identify areas for improvement.
- Collaborating with stakeholders to design and execute process improvement initiatives
- Conduct process audits and performance assessments to ensure the processes are effective.
- Conduct a thorough data analysis and process mapping to identify obstacles, inefficiencies and opportunities for improvement.
- Collaborate with cross-functional teams to implement process changes, ensuring smooth transitions and minimal disruption to operations.
- Communicate with shareholders and stakeholders to ensure alignment on proposed changes.
- Monitor process audits and evaluate the effectiveness of implemented process changes, gathering feedback and making necessary adjustments.
- Create process documentation and guidelines, including standard operating procedures and workflow diagrams.
- Provide training and support to team members on new processes and best practices.
- Support with the documentation of process maps for departments
- Highlighting business improvements and reporting on the efficiency outcome.
- Assist with implementation, communication and training on any changes or new system processes in the department.
- Drive customer focused solutions
EDUCATION, EXPERIENCE & PERSONAL CHARACTERISTICS REQUIRED
- Familiarity with process mapping and modelling techniques
- Strong sense of ownership, delivery and accountability
- Strong attention to detail
- Strong written and numerical competence
- Analytical thinker
SPECIFIC ROLE COMPETENCIES
- Bachelor's degree in business administration, management or a related field
- 5+ years of experience in business process analysis
PREFERRED SKILLS AND QUALIFICATIONS
- Certification in business process management or a related field.
- Working knowledge of process improvement methodologies, such as Lean Six Sigma.
- Experience in project management and change management.
- Knowledge of financial services industry regulations and standards.
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
