I am seeking a Sales Specialist to join a small business success team. Our client is based in Dublin City Center and operate on a hybrid basis.
In this role, you will consult with prospective, new and re-engaged clients to help them activate and optimize their accounts on our platform. By actively listening and understanding their unique needs, you'll provide tailored recommendations and showcase opportunities to maximize their success with solutions.
Key Responsibilities:
- Proactively contact new and prospective clients to present offers.
- Guide small business clients through onboarding and position products for maximum impact.
- Clearly communicate value and demonstrate return on investment.
- Achieve quarterly revenue, conversion and productivity targets.
- Deliver positive client experiences that drive retention and satisfaction.
- Educate clients on features, optimize accounts and encourage adoption of key tools.
- Conduct live product demonstrations over the phone or via web conference.
- Support client re-engagement and re-activation initiatives.
Skills & Competencies:
- Minimum of 1 year of experience high volume call, sales or customer service role.
- Fluency in both German and English are essential.
- Proven influencing skills with a customer-focused approach.
- Strong communication skills with an emphasis on active listening.
- Ability to manage competing priorities and perform well under pressure.
- Driven to achieve high outbound activity goals while creating positive outcomes for clients.
