Senior BA, General Insurance

Key Responsibilities:

• Act as the SME for the General Insurance Core System, providing expertise on system functionalities, workflows, and integration points.

• Lead business analysis activities, including requirement gathering, process mapping, gap analysis, and solution design for core system replacement and modernization projects.

• Define and document detailed business requirements, functional specifications, and data migration strategies for large-scale system transformations.

• Collaborate with IT teams, business users, and third-party vendors to ensure smooth project execution, timely delivery, and adherence to business needs.

• Conduct impact analysis, risk assessments, and feasibility studies to support decision-making on system enhancements and process improvements.

• Ensure seamless data migration by defining mapping rules, validation processes, and reconciliation mechanisms.

• Provide user training, support UAT, and troubleshoot issues during system implementation.
  
  

Requirements:

• Bachelor's degree holder

• 10+ years of experience as a Business Analyst in the insurance industry, with a strong focus on General Insurance (GI) products and operations.

• Proven track record in end-to-end system change delivery, including large-scale core system modernization, migration, and implementation projects.

• Hands-on experience with modernized core insurance platforms and data migration tools/techniques.

• Strong ability to lead business analysis independently, from requirement elicitation to solution validation.

• Strong analytical, problem-solving, and documentation skills, with a keen eye for detail.

• Outstanding communication skills (English, Cantonese, Mandarin), with the ability to influence stakeholders and facilitate cross-functional collaboration.

• Self-motivated, adaptable, and a fast learner, capable of thriving in a dynamic project environment.

Preferred (Nice-to-Have):

• Certification in Business Analysis (CBAP, PMI-PBA) or General Insurance (ANZIIF, ACII).

• Experience working in Agile/Scrum methodologies and using tools like JIRA, Confluence, or SQL.