Leading Local Bank - Digital product manager - 30k

Job Responsibilities:

• Product Lifecycle Management: Oversee the lifecycle of our banking app, driving core feature iterations including account management, smart advisory services, and cross-border payments. Develop and implement the annual product roadmap.
• User Behavior Analysis: Establish a comprehensive user behavior analysis system, utilizing in-app monitoring and NPS surveys. Analyze transaction data with SQL/Python to create A/B testing models aimed at boosting user conversion and retention rates.
• Cross-Department Collaboration: Work closely with R&D (agile development), QA, and compliance teams (KYC/AML) to ensure timely project delivery. Collaborate with external partners to enhance API accessibility and application in financial contexts.
• User Growth Strategies: Design innovative user growth initiatives, such as check-in rewards and social media referrals, to elevate DAU/MAU. Integrate financial products (credit card installment plans, wealth management) to optimize revenue while managing customer complaints.
• AI Development: Spearhead the development of AI functionalities, including intelligent customer service and automated anti-fraud systems. Monitor generative AI trends in financial applications and propose actionable solutions.

Job Requirements:

• Education: Bachelor's degree or higher in Computer Science, Finance, Information Management, or a related field.
• Experience: 3-5 years in banking or fintech, with a strong portfolio demonstrating expertise in payment systems or wealth management modules.
• Design Proficiency: Solid skills in Axure, Sketch, or Figma are essential.
• Data Analysis: Basic data analysis capabilities using SQL/Python.
• Regulatory Knowledge: Familiarity with the Hong Kong Monetary Authority's compliance requirements for E-Banking, with proficiency in English and Chinese for coordination.
• Fintech Insights: In-depth understanding of fintech trends, such as Open Banking and RWA tokenization.
• Project Leadership: Experience leading data analysis projects is preferred.
• Local Knowledge: Familiarity with Hong Kong bank app operations and business models is advantageous.
• AI Experience: Background in AI projects, including machine learning model deployment and smart recommendation systems, is a plus.