A leading professional services company is seeking a skilled and experienced Business Analyst to join its Digital Transformation Program. This role will focus on two key areas: Security Operations (SecOps) and Cloud Management, driving critical improvements and efficiencies.
This is a high-impact opportunity for a smart, driven Business Analyst who thrives in a fast-paced environment. You will collaborate with key stakeholders to define services, improve processes and enhance operational efficiencies across SecOps and Cloud Management. Your work will directly influence tool assessments, governance structures and cost transparency models.
Key responsibilities will include:
- Work closely with IT and business stakeholders to understand requirements and challenges related to SecOps and Cloud Management.
- Define SecOps services, roles, personas and metrics to drive operational efficiency.
- Conduct customer interviews and facilitate workshops to gather insights and refine solutions.
- Define Cloud Management guardrails, a responsibility matrix and cost attribution models to provide real-time cost visibility for service owners.
- Develop business process models, use cases and product roadmaps to support the implementation of new IT solutions.
- Ensure alignment between IT project teams and business needs, delivering solutions on time and within budget.
- Contribute to the development and maintenance of project documentation, including project plans, status reports and risk assessments.
To succeed in this role, you will offer the following:
- Considerable, demonstrated experience as a Digital/Security Business Analyst or Product Analyst.
- Strong problem-solving skills and an analytical mindset.
- Exceptional interpersonal, stakeholder management and communication skills.
- Experience with SecOps and Cloud Management.
- Ability to drive collaboration and knowledge sharing across teams.
- Passionate about customer experience, diversity and inclusion.
- A strategic thinker with a growth mindset.
- Degree or tertiary qualification in IT, Information Systems, or a related field.
In return, you will have the opportunity to join a high profile digital transformation program, with genuine market leader. This is a fantastic opportunity to make a difference and work alongside and supportive team.
Contact Nick Largent - for more information.
