A global leader in life sciences and medical devices is seeking a Commercial Excellence & Operations Specialist to support its Japan operations. In this role, you will help drive business growth through performance tracking, CRM optimization, territory planning, and strategic reporting. You'll collaborate with cross-functional and global teams, using data-driven insights to streamline commercial operations and enhance field execution in the Japan market.
Key Responsibilities
- Collaborate with sales teams to define territory strategy and customer segmentation
- Ensure BI and CRM systems provide accurate and timely commercial data
- Partner with international teams to implement system improvements, offer training, and create SOPs
- Deliver analytical reports and performance dashboards, including monthly and custom reporting, KPI tracking, and incentive management
- Build strong local and global partnerships to reflect Japanese market needs in regional decision-making
Required Skills and Qualifications
Experience:
- 3+ years in commercial excellence, sales operations, SFE, business analytics, or territory planning
- CRM system experience (e.g., Salesforce, Veeva)
- Experience in life sciences, medical devices, or pharmaceutical industries (preferred)
- Experience in sales territory design and annual commercial planning (preferred)
Technical Skills:
- Advanced proficiency in Microsoft Excel and PowerPoint
Soft Skills:
- Strong communication and collaboration skills across multicultural teams
- Analytical thinking, with a structured and proactive approach to problem-solving
Language Requirements
- Japanese: Fluent
- English: Intermediate to Business level
Preferred Skills & Qualifications
- Experience supporting both field sales and commercial planning in regulated industries
- Ability to present insights to senior leadership using visual tools and strategic reports
- Willingness to travel occasionally domestically or internationally
About the Company
This company is a global healthcare innovator, developing life-saving solutions across vaccines, devices, and therapeutic areas. Known for its inclusive culture and people-first values, the organization fosters personal and professional growth through meaningful projects. Employees work alongside passionate professionals dedicated to transforming patient outcomes and advancing healthcare worldwide.
Why You'll Love Working Here
- Be part of a market-leading life sciences team
- High visibility with global and regional leadership
- Collaborate across international functions and countries
- Join a respected medical community where your expertise is valued
- Enjoy strong benefits, flex time, and remote work options
Don't Miss Out - Apply Now!
