Join a global leader in cloud-based compliance software as a Professional Services Consultant in Tokyo. You will partner with life sciences clients to implement high-impact SaaS solutions that transform quality and compliance operations. This customer-facing role blends technical expertise, project delivery, and client relationship management in a fast-growing healthcare technology space.
Key Responsibilities
- Lead consulting engagements from solution design through successful deployment
- Work directly with clients to gather requirements and design tailored solutions
- Manage project timelines, budgets, and resources while ensuring client satisfaction
- Collaborate cross-functionally to drive implementation across project teams
- Provide subject matter expertise on platform capabilities and best practices
- Develop technical documentation and contribute to service improvement initiatives
- Identify opportunities for upselling and expanding service offerings
Required Skills and Qualifications
Experience:
- 3+ years in professional services, consulting, integration, or implementation roles
- Background in software/SaaS or healthcare-related industries
- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience)
Soft Skills:
- Strong logical thinking and adaptability
- Effective communication and project coordination across stakeholders
Language Requirements
- Japanese: Fluent
- English: Fluent
Preferred Skills & Qualifications
- Hands-on development or implementation experience
- Familiarity with agile frameworks like Scrum, Kanban, or LEAN
- Experience in GxP-regulated environments or working in pharma/medtech
- Knowledge of subscription-based SaaS delivery and CRM tools (e.g., Salesforce, JIRA, Smartsheet)
About the Company
This cloud-first provider supports over 1,000 global companies in the life sciences and regulated sectors. Their innovative platform automates and connects quality management processes across the product lifecycle, empowering organizations to maintain operational excellence while meeting compliance standards.
Why You'll Love Working Here
- Work with world-class teams at the cutting edge of pharma tech
- Focus on continuous learning and professional development
- Remote-friendly environment with flexible scheduling
- Access to equity programs and career growth opportunities
- Inclusive culture committed to innovation and client success
Don't Miss Out - Apply Now!
