We are seeking a Functional Consultant to join a leading organization's Salesforce CRM transformation program. With expertise in Salesforce Marketing Cloud and Data Cloud, you'll design and deliver solutions that enhance customer engagement and enable data-driven strategies. This is a pivotal role in driving the success of a transformative Salesforce journey, helping the organization unlock the full potential of its CRM and customer engagement capabilities.
Key Responsibilities:
- Requirement Gathering & Analysis: Collaborate with business stakeholders to understand marketing and data management needs, translating them into functional requirements.
- Solution Design: Design and recommend Salesforce Marketing Cloud and Data Cloud solutions that align with business objectives and best practices.
- Customer Journeys & Campaigns: Define and configure personalized customer journeys, automations, and marketing campaigns using Salesforce Marketing Cloud.
- Data Management: Leverage Salesforce Data Cloud to design data models, ensure data accuracy, and enable robust analytics for decision-making.
Key Requirements:
- Required Certifications:
- Salesforce Marketing Cloud Certification.
- Salesforce Data Cloud Certification.
- Experience:
- 5+ years of experience as a Salesforce Functional Consultant, with expertise in Marketing Cloud and Data Cloud.
- Strong understanding of CRM and business transformations in large organizations.
- Proven experience designing and delivering marketing and data solutions using Salesforce.
- Expertise in Marketing Cloud modules such as Journey Builder, Email Studio, Automation Studio, and Contact Builder.
- Deep understanding of Salesforce Data Cloud, data architecture, and integration patterns.
If you're a Salesforce expert with a passion for marketing and data solutions, we'd love to hear from you! Please apply and/or send your CV and cover letter