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Customer Support Advisor
Cork Permanent Competitive
About the job
I am excited to be partnering again with a valued client in the search for skilled Customer Support Advisors. This opportunity is within a dynamic, expanding national company in the insurance sector.
These roles are to start in January 8th 2025 and would be suitable for various notice periods & will be the perfect way to start the new year.
Position: Customer Support Advisor
Job Type: Full-Time 12 month fixed term contract
Location: Little Island (On-site with Hybrid options)
Salary: €28,000
What You'll Do:
As a Customer Support Advisor, you'll be key in delivering top-notch service. The role includes comprehensive on-site training to ensure you're well-prepared. After training, you'll have the option to work fully on-site or split your time between the office and home.
Your Responsibilities:
- Provide exceptional customer service, understanding and responding to customer needs.
- Seamlessly guide customers through the onboarding process.
- Advise customers on their current packages and potential upgrades.
- Offer professional and empathetic assistance, guidance, and solutions.
- Collaborate with your team to maintain high levels of customer satisfaction.
- Use provided tools and training to succeed in your role.
What We're Looking For:
- Strong communication skills.
- A genuine passion for helping and supporting customers.
- Ability to listen attentively, identify customer needs, and offer effective solutions.
- A positive, customer-centric mindset.
- While prior experience is valued, a commitment to excellent customer service is most important.
- The ability to think on your feet and prioritize customer satisfaction.
This is a fantastic opportunity to grow within a supportive company while delivering meaningful customer interactions. Apply today!
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
