Job Title: Entry-Level Service & Sales Administrator
Location: Tralee, Co. Kerry
Department: Service, Parts, and Sales
Reports to: Service Manager
Company Overview:
Our client is a leading car dealership with a strong commitment to quality, customer satisfaction, and innovation in the motor industry. They are seeking an enthusiastic and hardworking individual to join their team in an entry-level position with growth potential across various departments, including Service, Parts, Sales, and Marketing.
Role Summary:
As an Entry-Level Service & Sales Administrator, you'll play a vital role in supporting the daily operations of the Service, Parts, and Sales departments. This multi-faceted role involves customer interaction, administrative duties, and some digital marketing tasks to boost the dealership's social media presence. This is an ideal role for someone passionate about the motor industry, organised, and eager to develop skills across customer service, administration, and marketing.
Key Responsibilities:
Service & Parts Department Support
- Assist with administrative tasks within the Service and Parts departments, such as managing work orders, scheduling appointments, and maintaining accurate records.
- Greet and assist customers in a friendly, professional manner, addressing inquiries and coordinating with service technicians to ensure timely updates.
- Manage parts inventory and coordinate orders with suppliers to meet customer needs.
Sales Department Administration
- Provide administrative support to the Sales team by preparing sales documents, updating records, and maintaining customer databases.
- Assist with follow-up calls and customer inquiries, ensuring customer satisfaction throughout the sales process.
- Support the sales team with occasional showroom tasks, helping to maintain an organised and welcoming environment for customers.
Marketing & Social Media
- Assist with content creation and posting on the dealership's social media channels, promoting new offers, customer testimonials, and community involvement.
- Monitor social media engagement and respond to online inquiries or direct messages in a timely, professional manner.
- Support marketing campaigns and initiatives to increase dealership visibility and customer engagement.
Key Requirements:
- Education: Bachelor's degree preferred, ideally in Business, Marketing, Communications, or a related field.
- Experience: No specific experience required, though internships or experience in customer service or the motor industry is a plus.
- Skills:
- Strong communication and interpersonal skills; comfortable engaging with customers.
- Proficiency in MS Office Suite; familiarity with social media platforms.
- Excellent organisational skills and attention to detail.
- Personal Attributes:
- Positive attitude, proactive, and eager to learn.
- Strong work ethic with the ability to manage multiple tasks effectively.
- Interest in the motor industry and a desire to develop skills in a dealership environment.
Why Join Us?
- Opportunity to gain hands-on experience in a reputable dealership.
- Exposure to various departments, offering a well-rounded start to a career in the motor industry.
- Supportive team and opportunities for growth and development.
How to Apply:
If you're a recent graduate or someone excited about kick starting a career in the motor industry, we'd love to hear from you! Please send your CV today!
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
