Office Administrator & Customer Support

Job Title: Office Administrator & Customer Support
Location: Horsham
Salary: £24,000 pa
Hours: Full-time, Mon-Fri 9am - 5pm

About the Role:
We are seeking a highly organised and detail-oriented individual to join a team as an Office Administrator & Customer Support. This dynamic role offers a unique opportunity to gain experience across multiple areas of the business, combining customer support with essential office administration duties.

If you're eager to develop your career in a supportive and friendly environment, we'd love to hear from you!

Office Administrator & Customer Support Responsibilities:

• Scanning documents
• Being first point of contact for telephone / email queries
• Taking card payments over the phone
• Raising invoices
• Guide users through problem-solving steps and document in the CRM
• Respond to user enquiries regarding software issues via phone or email

The ideal Office Administrator & Customer Support will have / be:

• At least 2 years of administrative / customer service experience
• Great customer service experience
• Basic excel skills
• Tech savvy
• Highly organised
• Willingness to grow and develop both technical and administrative skills