8 month contract | 100% Onsite | Multinational Tech Company
We are seeking an experience Data Labeling Analyst to join our clients Trust and Safety team. This role is a vital commitment to user and business safety on our clients platform. The ideal candidate will leverage cutting-edge technology and collaborate with cross-functional teams worldwide, and play a crucial role in creating and upholding a secure and positive environment for the global community.
As a member of this team, you will be involved in detecting emerging risks. You will perform risk related labelling, enforcement review and investigations, in order to mitigate risks and identify trends in content/ad/account attributes.
Responsibilities:
- Serve as an expert to interpret and enforce the companies terms of service (including but not limited to Policies and product specific guidelines etc.)
- Investigate emerging risks on the companies products through the review of potentially abusive and objectionable content/material across organic, ads and commerce.
- Gather, analyze and utilize data from content/ad/account reviews to generate insights.
- Adapt to changing requirements and requests effectively.
Minimum Qualifications:
- 5+ years of experience in Trust and Safety or Online Operations for a tech company, operations or similar role.
- Critical thinking with a proven track record of enhancing customer experience through innovation and continuous improvement.
- Strong communication skills.
- Ability to work with graphic and objectionable content.
- Ability to make judgments under tight deadlines and competing priorities.
- Basic knowledge in analytical tools (e.g., Excel, SQL) for driving analytics.
