I am delighted to be partnering with a leading provider of private health services based in Cork. Our client is seeking a dedicated Administrative Support Coordinator to enhance their operations and support their team of clinical staff.
As the Administrative Support Coordinator, you will be a vital part of the clinic's administrative team. Your role will focus on providing exceptional support and ensuring the smooth operation of appointment scheduling and patient record management.
Full time permanent position
Salary: €32,000 - €34,000 + Benefits
Key Responsibilities:
- Collaborate with the team to handle various administrative duties, including managing appointments and generating reports.
- Address client inquiries promptly and direct them to appropriate resources.
- Managing multiple systems for scheduling, confirming, and rescheduling appointments across all clinics.
- Regularly update and maintain patient records.
- Deliver outstanding customer service, ensuring clients have a positive experience during their visits.
- Prepare necessary documentation for patients upon their arrival at the clinic.
- Maintain databases to track appointments and follow-up activities.
- Compile reports on clinic activity within agreed timelines and conduct follow-ups as necessary.
- Monitor and respond to emails in a timely manner.
- Provide administrative support to clinical staff as needed.
- Manage the reception area and handle phone inquiries effectively.
Candidate Profile:
- A minimum of 3 years of experience in a similar administrative support role.
- A positive, can-do attitude with strong team collaboration skills.
- Excellent interpersonal abilities with a talent for building rapport quickly.
- Strong time management and organisational skills, with the ability to prioritise effectively.
- Ability to maintain professionalism and confidentiality under pressure.
- Proficient in MS Office (Word, Excel, Outlook)
- Highly organised with a proven ability to multitask.
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
