Job Title: Client Support Consultant
Location: Cork, Ireland
Start Date: 8th January 2025
Are you passionate about helping people and delivering exceptional customer service? Are you ready to kickstart your career in the healthcare insurance industry? Our client, a leading healthcare insurance provider, is looking for a Client Support Consultant to join their dynamic Customer Service Team in Cork!
About the Role
As a Client Support Consultant, you will play a vital role in ensuring that customers receive top-notch support and guidance. You'll be the first point of contact, addressing inquiries, resolving issues, and helping customers navigate their healthcare insurance needs. This is a fantastic opportunity to join a collaborative team in a growing industry and develop your professional skills.
What You'll Do
- Handle customer inquiries via phone, email, and other channels in a friendly and efficient manner.
- Provide clear and accurate information on healthcare insurance policies and services.
- Resolve issues and escalate complex queries as needed.
- Maintain accurate records and documentation using MS Word and Excel.
- Contribute to a positive team environment by sharing knowledge and supporting colleagues.
What We're Looking For
- Experience: Previous customer service experience, ideally in a fast-paced environment.
- Skills: Proficiency in MS Word and Excel; excellent communication and problem-solving skills.
- Personality: A positive attitude, a love for working with people, and a commitment to providing excellent service.
- Ambition: A desire to grow and develop within the healthcare insurance industry.
What's in It for You?
- Comprehensive training to set you up for success.
- A supportive and welcoming team environment.
- Opportunities for career growth in a leading healthcare insurance company.
- Competitive salary and benefits package.
Please apply today if you are interested!
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
