Looking for a new career path? I am very excited to bring a fantastic opportunity for a driven and progressive customer service professional to the market, this role is based in the cork city suburbs offering a competitive salary with a hybrid working model.
The position itself rewards individuals who enjoy providing end to end customer satisfaction in a fast paced atmosphere, with ample opportunity to learn the business from the core and excel within
The key aspects of the role include:
- Creating a positive and informative experience for members and their queries
- Internal communication between various departments in relation to the member's request.
- Utmost attention to detail regarding GDPR compliance
- Input of Data across various systems ensuring all member records are up to date
- Keeping up to date with current business changes and attending training according
- Providing an all encompassing satisfying customer experience
The Ideal Candidate would have the following:
- Excellent communication skills both verbally and in written format
- Immaculate attention to detail
- Have an a love for problem solving and creating more effective efficient ways to solve member problems
- Thrive on creating relationships with both customers and team members alike
- Highly motivated and enthusiastic with the strong love for playing as part of a team.
- Ability to work with ease under fast pace and pressure while remaining entirely professional
Benefits:
- Hybrid working model
- Bike to work scheme
- Company events
- Employee assistance program
- Employee discount
- Flexitime
- Gym membership
- On-site parking
- Private medical insurance
- Wellness program
