Location: Little Island
Job Type: Full-Time (6 month contract)
About the Role:
We are seeking an enthusiastic and customer-focused Membership Service Advisor for our client in the insurance industry. This is a fantastic opportunity to join a team that values exceptional service and client relationships. If you are passionate about helping others and looking for a role that offers both challenges and rewards, we want to hear from you!
Key Responsibilities:
- Serve as the primary point of contact for clients, addressing inquiries via phone, email, and chat.
- Provide detailed information about insurance products, policy options, and claims processes.
- Assist customers with policy modifications, renewals, and billing inquiries.
- Resolve client issues efficiently while maintaining a positive and professional demeanor.
- Document customer interactions and ensure follow-up actions are completed.
- Collaborate with internal teams to ensure seamless service delivery.
Qualifications:
- Previous customer service experience, ideally in the insurance or financial sector.
- Excellent communication and interpersonal skills.
- Ability to thrive in a fast-paced environment.
- Proficiency with computer systems and customer service software.
- Strong attention to detail and problem-solving skills.
What's in it for You?
- Competitive salary and comprehensive benefits package.
- Opportunities for career advancement and professional development.
- A supportive work culture that prioritizes teamwork and collaboration.
- Recognition programs to celebrate your achievements.
How to Apply:
If you are ready to take the next step in your career and join a reputable insurance company, please apply today!
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
