General Requirements
- Knowledge of Quality Concepts (e.g. Risk Management, CAPA, Audits, Statistics).
- Able to demonstrate strong communication, project management and ability to influence without authority.
- Able to demonstrate the ability to manage multiple tasks simultaneously.
- Ability to represent Quality function with project teams.
- Strong interpersonal skills, written, oral communication and negotiations skills.
- Strong in critical thinking and ""outside the box"" thinking.
- Highly developed problem solving skills. Strong analytical skills.
- Demonstrated ability to successfully manage and complete projects in a matrix organization.
- Demonstrated ability to work independently and as part of cross-functional teams.
- Computer literacy.
- Travel is required.
Key Areas of Responsibility
- Work closely with operations and the business functions to ensure quality performance of product and processes.
- Collaborates with Divisional QA, cross-functional and suppliers teams to address top quality issues.
- Own identified internal and supplier driven non-conformances and manage the timely closure of NC's within. Own or support identified internal CAPAs and manage to timely root cause investigation, implementation and closure.
- Disposition non-conforming product within MRB, issuing NC's as appropriate.
- Communicate with suppliers regarding non-conformances, escalating supplier corrective action requests as required.
- Engage in the development and improvement of the internal manufacturing processes for existing products.
- Performs critical assessment of internal and supplier proposed change management activities.
- Participates in the creation and/or review of new or modified procedures.
- Maintain KPIs for monitoring of process and/or product quality, perform analysis, and interpret trends, identifying and activating on appropriate actions as necessary.
- Support execution and analysis of manufacturing related complaints and product field actions.
- Advocate of Human Factor practices, familiarity in the science of Human Factor identification, reduction, and mitigation.
- Collaborate with appropriate stakeholders to identify and execute opportunities for supplier part certification.
- Develop understanding of risk management practices and concepts and applies knowledge to manufacturing operations.
Qualifications Knowledge Skills
- BSc / B. Eng. engineering or related discipline preferred, or equivalent years of experience.
