Retail Agriculture Manager

Job Summary:

We are seeking an experienced and driven Retail Branch Manager with a strong knowledge of agriculture to oversee the daily operations of our retail branch. The ideal candidate will have a passion for agriculture, a proven track record in retail management, and the ability to drive sales and team performance. As the Retail Branch Manager, you will ensure excellent customer service, manage a diverse team, maintain stock levels, and drive the growth of the business within the agricultural sector.

Key Responsibilities:

• Branch Operations Management:

  • Oversee the daily operations of the retail branch, ensuring that all activities run smoothly, efficiently, and in line with company standards.

  • Manage the store's inventory, ensuring products, especially agriculture-related goods (seeds, fertilizers, equipment, etc.), are well-stocked and organized.

  • Coordinate with suppliers and the head office to ensure timely deliveries and the availability of key agricultural products.

  • Maintain branch compliance with health and safety regulations, especially for agricultural chemicals, fertilizers, and machinery.

• Customer Service and Sales:

  • Provide excellent customer service, offering expert advice on agricultural products and services to meet the needs of farmers, landscapers, and other customers.

  • Act as the primary point of contact for customer inquiries, product information, and any complaints or concerns, resolving them efficiently.

  • Develop strategies to increase sales, focusing on agriculture-related products and services. Monitor and improve branch sales performance.

  • Drive promotional activities and seasonal campaigns to boost foot traffic and sales.

• Team Leadership and Development:

  • Lead, motivate, and develop a team of retail staff to achieve high levels of performance and customer satisfaction.

  • Conduct regular training sessions to ensure staff are knowledgeable about agricultural products, services, and industry trends.

  • Create and maintain a positive, productive work environment that fosters teamwork and high morale.

  • Manage staff schedules and allocate resources efficiently to ensure operational effectiveness.

• Inventory Control and Stock Management:

  • Monitor stock levels and ensure that agricultural products are properly categorized and stored.

  • Implement stock rotation and manage stocktake procedures to reduce waste and ensure accurate inventory.

  • Work with the purchasing team to forecast demand for agriculture-related items and plan orders accordingly.

• Financial Management:

  • Oversee the branch budget and ensure expenses are within approved limits.

  • Prepare and analyze sales reports to track progress and identify areas for improvement.

  • Implement cost control measures and identify opportunities for profit growth.

• Agricultural Knowledge:

  • Utilize knowledge of agriculture to provide tailored advice to customers, including understanding the needs of local farmers, crop producers, and those involved in land and property management.

  • Stay up to date with trends and innovations in the agricultural sector, including new farming technologies, fertilizers, seeds, and pest control solutions.

  • Assist in developing the branch's product range to better cater to the needs of the local agricultural community.

Qualifications & Skills:

• Essential:

  • Proven experience as a Retail Manager, Branch Manager, or similar role, ideally in an agricultural or related retail setting.

  • Strong knowledge of agriculture, including products such as seeds, fertilizers, machinery, and pest control solutions.

  • Strong leadership and team management skills, with the ability to motivate and develop a team.

  • Excellent customer service and interpersonal skills, with the ability to build strong relationships with customers in the agricultural sector.

  • Solid financial acumen, with experience managing budgets and sales targets.

  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

  • Strong organizational and problem-solving skills.

• Desirable:

  • A degree or certification in Agriculture, Agribusiness, or a related field.

  • Previous experience managing a retail store or branch in a rural or agricultural setting.

  • Knowledge of the local agricultural community and market trends.

  • Familiarity with agricultural machinery or equipment.

  • Experience in using retail management software or inventory control systems.