📍 Location: Dublin City Centre (Hybrid - 2 days per week onsite)
💼 Contract: Permanent, Full-time
💰 Salary: €35,000 - €50,000 per annum (DOE)
🕐 Start date: ASAP
We are seeking a Bilingual Customer Service Administrator (German & English) to join our team in Dublin City Centre. This is an excellent opportunity for a motivated professional who enjoys working with international clients and delivering outstanding service in both German and English.
Key Responsibilities:
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Provide exceptional customer service to clients via phone, email, and online channels in both German and English.
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Manage customer queries, requests, and complaints efficiently and professionally.
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Maintain accurate records and ensure all administrative tasks are completed to a high standard.
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Collaborate with internal teams to resolve customer issues and enhance the client experience.
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Support additional administrative and operational duties as required.
Requirements:
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Fluent in German and English (written and spoken).
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Minimum 1 year of customer service experience (administration background an advantage).
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Excellent communication and problem-solving skills.
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Strong organisational skills with attention to detail.
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Proficient in Microsoft Office and comfortable with CRM systems.
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Ability to work both independently and as part of a team.
What We Offer:
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Competitive salary of €35,000 - €50,000, depending on experience.
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Hybrid model - 2 days per week onsite in Dublin City Centre.
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Permanent, full-time role with career development opportunities.
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Supportive, multicultural work environment.
If you are a German speaking candidate who has customer service experience and is looking for the next opportunity in your career, please apply today!
