Operations Administrator
Location: Dublin 22 (Hybrid Role - 2 days in office)
Salary: €32,000
Are you an experienced Administrator who is highly organised and customer-focused with a passion for efficiency? Do you thrive in a fast-paced environment and enjoy contributing to a successful team?
Our client based in West Dublin, is seeking a motivated Operations Administrator to join their dynamic team. This is a fantastic opportunity to play a key role in ensuring smooth and efficient operations.
About the Role:
As an Operations Administrator, you will be responsible for managing the workflow of key processes, ensuring customer satisfaction and adherence to company standards. Your key responsibilities will include:
- Monitoring and processing workflows through designated platforms, meeting SLAs.
- Organising and authorising necessary actions within established guidelines and budgets.
- Maintaining accurate and up-to-date records.
- Acting as a key point of contact for customers and stakeholders, providing exceptional service.
- Communicating effectively with all parties to ensure timely resolution.
- Collaborating with other teams as needed.
- Other Ad hoc duties as required.
What We're Looking For:
- A confident and customer-centric approach.
- Ability to work independently and as part of a team.
- Proactive and adaptable, comfortable in a fast-changing environment.
- Exceptional organisational skills and attention to detail.
- Strong working knowledge of MS Office, especially Excel.
- Strong time management and organisational skills.
- Fluent English (written and spoken).
