Are you an experienced security professional with a passion for art, culture, and public engagement?
Our client is seeking a Museum Security Officer (MSO) to join their Operations Department on a temporary basis.
This is a fantastic opportunity to work in a world-class cultural environment while ensuring the safety and security of the Gallery's visitors, staff, and collections.
The Role
As a Museum Security Officer, you will provide a visible and reassuring presence throughout the Gallery's public spaces and exhibition areas. You'll play a key role in maintaining security, responding to incidents, and contributing to a welcoming and positive visitor experience.
Reporting to the Security Supervisor (or nominated deputy), your key responsibilities will include:
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Providing front-of-house security and surveillance across the Gallery
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Monitoring and reporting any security, safety, or fire incidents, and completing relevant documentation
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Assisting with investigations relating to loss or damage
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Supporting the implementation of the Gallery's Security and Safety Management Plan
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Offering helpful and courteous information to visitors about exhibitions, events, and facilities
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Adhering to all Gallery policies, procedures, and instructions
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Carrying out other duties as required by the Security Supervisor
The ideal candidate will bring a blend of professionalism, vigilance, and a genuine commitment to excellent visitor service.
Essential Experience & Skills:
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At least 1 year's experience in a customer service, front-of-house, or security role
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Experience using security, safety, and fire equipment
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Basic IT proficiency (Microsoft Office)
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Strong communication and interpersonal skills
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Ability to remain calm and exercise sound judgment in emergency situations
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A proactive and flexible approach, with the ability to work independently and as part of a team
Desirable:
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Relevant qualification in Security or related field
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Experience in museums, galleries, or cultural institutions
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Ability to speak additional languages
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Commitment to ongoing professional training and development
