Join a global technology company empowering businesses with innovative solutions, driving growth and success across Japan's dynamic market.
Roles/Responsibilities
- Manage and develop relationships with high-value sellers across Japan.
- Upsell and cross-sell products, offering tailored solutions to meet customer needs.
- Collaborate with cross-functional teams (Sales, Product, Marketing, Customer Success) to share insights and drive business growth.
- Identify opportunities for new revenue streams and operational improvements in the Japan market.
- Work with internal teams to negotiate custom pricing and ensure customer satisfaction.
- Achieve sales and operational targets, including revenue and customer satisfaction goals.
- Provide feedback to improve processes and products, ensuring long-term success for sellers.
Required skills
- 2+ years of experience in Sales, Account Management, or Customer Success, with a proven track record in SaaS.
- Strong communication skills in both Japanese (spoken and written) and English (reading and writing).
- Ability to navigate ambiguity in emerging markets and manage client relationships effectively.
Preferred skills
- Experience using Salesforce or other CRM tools to manage client relationships and sales opportunities.
- Proven ability to work cross-functionally with diverse teams to drive business growth.
- Passion for supporting small business success and understanding market trends in Japan
Personal Attributes
- Self-motivated and proactive, with a strong drive to exceed targets and contribute to business growth.
- Ability to adapt communication styles to different audiences and maintain a customer-first mindset.
About our client
Our client is a leading global technology company that provides an integrated ecosystem of commerce solutions, empowering businesses to streamline their operations. They offer innovative products and services designed to help businesses of all sizes manage payments, inventory, and customer relationships seamlessly. The company is dedicated to building a more inclusive economy by providing tools and financial services that support the growth of small and medium-sized enterprises.
