Join a rapidly growing global fintech company supporting mission-critical cloud-native payment platforms used by leading banks and financial institutions worldwide. As an Application Support Engineer, you will play a key role in maintaining and enhancing Java-based systems, acting as a bridge between clients and internal teams while ensuring high system reliability and performance in a dynamic, international environment.
Key Responsibilities
- Act as a technical bridge between internal teams and global clients to maximize system performance and value
- Translate solution designs into practical system implementations during project delivery phases
- Provide post-implementation support, including incident management and configuration changes
- Troubleshoot and resolve complex issues while coordinating with multiple IT teams
- Identify opportunities to improve efficiency and automation within the support lifecycle
Required Skills and Qualifications
Experience:
- Minimum 5+ years of experience supporting Java applications in the financial services or fintech sector
- At least 3 years of client-facing experience with strong knowledge of SQL/NoSQL and REST APIs
- Experience working in Linux/Unix environments for troubleshooting and system support
Soft Skills:
- Strong analytical skills with the ability to explain technical concepts to diverse stakeholders
- Proactive and collaborative mindset with the ability to mentor and support team members
- Highly organized and self-driven, capable of working independently in a fast-paced environment
Language Requirements:
- Japanese: Fluent
- English: Business-level proficiency
Preferred Skills & Qualifications
- Knowledge of PCI DSS compliance standards
- Experience with Visa or Mastercard payment processing networks
- Familiarity with AWS cloud infrastructure
About the Company
Our client is a global fintech leader providing API-based payment infrastructure and recognized as a "Top 10 Place to Work in Fintech." Since 2018, the company has grown over 10x and now supports payment solutions for major global banks and airlines across more than 24 countries. Their cloud-native platform enables flexible, scalable payment solutions including digital wallets and multi-currency capabilities.
Why You'll Love Working Here
- Work for a top-ranked fintech company experiencing rapid global growth
- Be part of a 100% cloud-native environment supporting major global clients
- Hybrid working model with flexibility for remote work
- Exposure to cutting-edge payment technologies and global systems
- Opportunity to grow your career in a high-impact, international team
Don't Miss Out - Apply Now!
