Join a world-leading entertainment and media company as a Global HR Operations Manager. You'll oversee day-to-day HR operations in Japan, lead a dynamic team, and ensure efficient, high-quality HR service delivery across the region. In this role, you'll enhance HR processes, drive global HR initiatives, and foster collaboration in a creative, people-focused organization that shapes experiences for millions worldwide.
Key Responsibilities
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Lead and oversee daily operations of the Global HR Operations team, ensuring service quality and SLA compliance.
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Manage escalations and provide guidance on complex HR transactions and client issues.
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Mentor and develop team members to enhance skills and organizational knowledge.
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Identify and implement process improvements to boost efficiency and employee experience.
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Partner with senior management and HR leaders to execute operational strategies and regional projects.
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Promote a collaborative and high-performing team culture across functions and regions.
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Ensure compliance, conduct audits, and drive continuous improvement initiatives to maintain excellence.
Required Skills and Qualifications
Experience:
Leadership & Technical Skills:
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Demonstrated leadership ability to mentor and develop teams.
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Strong knowledge of HRIS systems and HR technology; proficiency in Microsoft Office.
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Ability to manage multiple priorities and maintain confidentiality with discretion.
Language Requirements:
Soft Skills:
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Excellent communication and interpersonal abilities.
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Strong problem-solving, conflict resolution, and negotiation skills.
Preferred Skills & Qualifications
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Experience in multinational HR operations or shared services management.
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Expertise in HR compliance, compensation & benefits, and regional HR process alignment.
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Strategic mindset with a focus on innovation and employee experience.
About the Company
Our client is a globally recognized entertainment brand known for its innovation and creativity.
The company delivers unforgettable stories and experiences while driving operational excellence through forward-thinking HR strategies.
Employees enjoy a collaborative and inclusive culture that encourages growth and global career mobility.
Why You'll Love Working Here
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Work for an iconic global entertainment brand with a creative environment.
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Opportunities for career growth, leadership development, and skill enhancement.
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Exposure to international best practices and cross-regional projects.
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Contribute to a mission that creates memorable experiences for millions.
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Thrive in a diverse, inclusive, and positive workplace culture.
Don't Miss Out - Apply Now!
