This role provides global exposure, collaborating with customers and factories to drive quality improvements in the automotive industry.
Roles/Responsibilities
- Coordinate communication between Japanese customers, the wiper division's Chinese factory quality team, and R&D sites.
- Respond quickly to quality issues in collaboration with company's resident engineers.
- Support quality improvement activities at Chinese production plants.
- Conduct audits at customer sites in China and manage regular supplier quality meetings.
- Manage 4M matrix for production and process changes, ensuring customer approval.
- Ensure compliance with quality standards built around continuous improvement processes.
- Support updates to quality-related documents and assist with internal/external parts quality support.
Required skills
- Native-level Japanese proficiency, business-level English proficiency.
- Problem-solving skills, including PDCA and 8D, as well as communication skills between customers and the Zhejiang factory.
- More than 2 years of experience in quality operations.
Preferred skills
- Strong communication skills to coordinate between customers and the China factory.
- Proficiency in various quality tools.
- Experience in quality management within the automotive industry (handling market issues and factory quality issues).
Personal Attributes
- Proficiency in Chinese is a plus.
About our client
It is a subsidiary of a global automotive parts supplier headquartered in Europe. The company provides innovative solutions for automotive manufacturers, specializing in technologies such as powertrain systems, thermal management systems, visibility systems, and advanced driver assistance systems (ADAS). It plays a key role in supporting Japanese automakers, offering cutting-edge technologies aimed at improving vehicle safety, energy efficiency, and driving comfort. Additionally, the company is focused on sustainability and innovation in the automotive industry.
