This role provides global exposure, driving quality improvements, managing projects, and ensuring successful product launches with customer satisfaction.
Roles/Responsibilities
- Establish and maintain communication with the customer site's quality staff, ensuring customer expectations are understood and met.
- Coordinate efforts between the site and customer to eliminate line failures and speed up part returns.
- Manage sorting operations, ensuring resources, instructions, and progress tracking are in place.
- Serve as the point of contact for customer communications, escalating issues as necessary, and supporting customer interactions.
- Assist in the development of new vehicle programs by coordinating launches, aligning milestones, and ensuring readiness.
- Support production start-ups and manage quality improvement actions and product testing communication.
- Monitor customer quality indicators, ensure correct use of Valeo products, and enforce compliance with work instructions and quality systems.
Required skills
- Business-level English proficiency.
- Over 5 years of experience in the automotive industry.
- Over 3 years of experience in the quality department.
Preferred skills
- Japanese: N3 level or above.
Personal Attributes
- A proactive, logical thinker with good teamwork skills.
About our client
It is a subsidiary of a global automotive parts supplier headquartered in Europe. The company provides innovative solutions for automotive manufacturers, specializing in technologies such as powertrain systems, thermal management systems, visibility systems, and advanced driver assistance systems (ADAS). It plays a key role in supporting Japanese automakers, offering cutting-edge technologies aimed at improving vehicle safety, energy efficiency, and driving comfort. Additionally, the company is focused on sustainability and innovation in the automotive industry.
